Greg Billings ("The Customer Whisperer") is a music industry veteran and former owner of Steinway Piano Gallery in Bonita Springs, Florida. His columns provide
in-depth solutions for marketing and sales issues in music products dealerships.
JANUARY 2013 Whispering 2.0
If the transaction cannot be closed for one reason or another, her follow-up habits will keep this prospect in the fold {DOWNLOAD ARTICLE}