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Greg Billings ("The Customer Whisperer") is a music industry veteran and former owner of Steinway Piano Gallery in Bonita Springs, Florida. His columns provide
in-depth solutions for marketing and sales issues in music products dealerships.

BROWSE BY YEAR

JANUARY 2013
Whispering 2.0
If the transaction cannot be closed for one reason or another, her follow-up habits will keep this prospect in the fold
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