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Billy Cuthrell owns and operates Progressive Music Center and askourmusicians.com. He's a customer service, management and music lessons expert.

201220112010
JANUARY 2015
Revamped Store Technology
Insight on a few technology systems that have gotten a reboot

{DOWNLOAD ARTICLE}JUNE 2015
Don’t Change the Experience
The culture your store offers can mean as much to your customers as the product itself
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